That which is loved is always beautiful - Norwegian Proverb
Our port visit to La Crosse, Wisconsin was originally scheduled for an arrival of 9:30AM. Early this morning, our Captain had to defer to other river traffic that delayed our arrival. When the announcement was made about the later arrival time, it was also announced that we would have to be leaving the port of La Crosse earlier than planned. We later learned during the evening disembarkation briefing from Cruise Director Tim that Viking had known about the political rally happening in La Crosse today since earlier in the week but they'd only been told today that they would need to either vacate the waterway early or risk being unable to sail away for several hours after our originally planned departure of 5PM.
Dad and I decided to split up for excursions today. He booked the included option of River Town Discovery, a three hour easy activity level tour. Initially there was a 9:45AM tour and a 1PM tour but due to the time constraints, they lumped everyone onto the morning session. The other included option was La Crosse by Foot which was a two hour moderate activity level tour with a snack offered. When we were getting ready this morning, I was browsing our account section on the cabin's interactive TV system to look up something about today's tour. I discovered that there suddenly was a lot more excursion options showing to choose from for today, including one that Dad would have definitely chosen to do, the Dahl Auto Museum Experience. This extra cost excursion lasts for 3 hours and 15 minutes and is an easy activity level. The description talks about being driven around the town's historic downtown neighborhoods in a classic car before returning to the museum with free time to explore their collection of Ford Motor Company's automobiles.
Dad ran right down to Guest Services to see if he could switch to this tour but they told him that no one had booked the tour so they didn't arrange any transportation for it. Dad told them about how it wasn't showing pre-cruise to book so he doubted anyone even knew this tour existed. Guest Services claimed that they believed all of these suddenly appearing tour options had been showing to book all along and that no one had been interested in booking. He asked about being able to arrange some sort of transportation now whether it be Viking's own busses, a shuttle, taxi, or rideshare and they refused. Dad took it upon himself to walk up the street next to where we docked and call for his own rideshare to visit the museum. Once there he chatted with the museum manager who revealed that they've offered this tour for a while but Viking keeps telling them no one booked it! He enjoyed the experience on his own and made it back to the ship in time to board the included River Town Discovery tour.
Here are the other tour options that didn't show up until we arrived in port and our TV/app systems updated with the new day's schedule:
The bulk of the other tour options was centered around the Vesterheim Museum in nearby Decorah, Iowa. There were three options to book, all at differing extra costs, that all featured privileged access. The main tour, a moderate activity level lasting 6 1/2 hours, includes lunch. This long tour would cover a bus ride to Decorah, a guided tour of the museum, privileged access to the museum's education center which houses items not available to the public, a tour of the Norwegian Lutheran Bethania Church, and the museum's Heritage Park. The museum charges $12 admission for adults and $10 admission for seniors 65+. This fee was included with our tour charge.
The other two options offered a morning guided museum tour, lunch, and then an afternoon class where you either signed up to make Solje Earrings or completed a Kroting woodworking project. Due to the time constraints, everyone signed up for any of those three tours (the museum one initially had two time slots) now all went at the same time. I appreciated that Viking chose rather than cancel the classes, they instead pulled the small group of us off the bus when we arrived at the museum so we could be escorted straight to the classroom while everyone else did the guided museum tour. In the end, it was also the most financially beneficial to Viking since they didn't have to refund the extra cost ($129 per person) of the crafting tours. Honestly, though I would have been more disappointed in missing the class than the museum tour. I do however, feel that there should have been some sort of discount or refund given that those of us in the class only got half the tour experience. And yes, we did discuss all of the excursion issues thus far mentioned through our Viking surveys and post cruise with Viking over the phone when they called to follow up.
Our Kroting class was a small group of five held in a back workshop style classroom adjacent to the gift shop that connected it to the museum. Our kind teacher was a former elementary school teacher and we had a wonderful chat while working on our projects. Our teacher had pre-painted these wooden round trivets in blue, red, and green colors before sketching out two different Nordic designs with white colored pencil on each color option. We each were given the momentary use of a kit that included an eraser, a small blade knife to clear away any stubborn edges, and the thick handled curved blade known as a kroting tool. She showed us how to safely use the kroting tool and had us practice on scraps of wood before doing anything to the painted trivets.
This style of crafting requires focus and precision as you have to follow the drawn lines with your kroting tool. The nice thing about working on a smaller piece is that you can move it around to fit the direction of the line you're carving. Using the tool does create a deeper and wider line in the pattern but the contrast it makes seeing the natural wood grain versus the dark painted color makes for a pretty visual.
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